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What do they mean?
If you were to receive a bill for
''replace right rear mismatch tire and return old" for repairs to a Mini Van, what do you think the mechanics meant.
Why am I asking?
Because National Car rental is trying to make me pay $251 for this, and I have no idea what it means. Almost a month after I return the van I get an invoice, which they have already charged to my credit card, for the above repair. So if anyone wants to guess what that means go for it. I may have an answer tomorrow when I call them to tell them I'm not paying for it.
There will be more to this story. The question will be. Is National car rental a complete rip off, or were they simply trying to scam an extra $250 dollars.
stay tuned.
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But it sounds like a scam.
Which is too bad, because we've rented from them (another location) with no problems.
Unless they did a walkaround of the vehicle with you prior to your leaving with it, they have no proof it was you, and you can fight it. Most likely your credit card company will want to know about this too. Maybe you can reverse the charges if dealing directly with National doesn't work out.
Fight the bastards!
The person before you actually put the spare tire on and didn't tell the rental agency. When you brought it in, they notice the tire mismatch, and sent it to the garage for them to "change the tire". You get dinged.
(The spare would be a "full spare", not one of those little jobbies...)
I finally got through to National Car rental today, and this is almost the case. The right rear tire was a differnt tire then the rest (but not the spare). If the return the car to the auction for resell, it must have all the same tires on it, so they put the proper tire on the van.
So unless i was sleep walking and changing tires at the same time. I didn't do it.